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API Documentation

Stream Manager

The stream manager is your go-to section in the console to start and stop your live streams, monitor their performance and find advanced details for each stream such as the transcoding status, playlists and multi-streaming URLs.

How to use it

Enter the Stream Manager from your event list, or detail pages, or directly from any of your streams, by clicking on the "Manage Stream" links.

The full power of the stream manager only appears when you have incoming video signals. Technical information, embed codes and analytics, are available on the stream manager, as well as the ability to broadcast and end your live streams.

A: When visiting the steam manager for the first time, you'll be greeted with a message asking you to connect your streaming software to send MCLS a signal. Once we receive your signal, the page will automatically update with the available options.

B: The details needed to start sending MCLS your stream is available under the "Stream Settings" tab, in addition to more advanced options like your transcoding status and playlists.

C: You can embed your events in advance before starting your streams. The embed will display the event title, date and location, and will automatically update to the live stream once it has started.

Your viewers will only see your live stream in the embedded player, once you start broadcasting your stream. This gives you the ability to ensure everything is in working order and to broadcast the stream at the correct moment.

Once we receive a signal (A), your video will appear on the stream manager, from where you can manage the visibility of the stream by first enabling transcoding (B), followed by the broadcast option (C).

Transcoding will automatically start when we start receiving your stream signal unless it was specifically set to not automatically start in the stream configuration assigned to this event.

During a live stream, you have the ability to hide the stream content from your viewers in the embed code, without ending the stream. This is achieved by stopping the broadcast (A).

Note, this does not end the stream but instead will show the pre-event card in the embedded player. To make the stream available in the player again, simply enable broadcasting. This is useful when there is a pause in the available content, for example, half-time during a sporting event, or a break during a conference.

All good things eventually come to an end, and the same applies to your streams. To end your stream, click “Stop “Broadcast (A), and follow the instructions in the modal. Depending on the configuration for the specific stream, the embedded player will now allow users to rewatch the stream.

Because monitoring stream performance is a critical part of ensuring your viewers are able to enjoy the stream, we've made sure that you always have the most relevant video consumption and stream data available in the stream manager (C).

Of course, we know that streaming a live event has many moving parts, not always controllable by you or MCLS; for example, a drop in connectivity could mean downtime in your live stream.

If this happens, MCLS will inform you of the disconnect and will automatically resume the stream when the signal returns. To better manage the experience for your viewers during downtime you can stop the broadcast, which will display the pre-event card, or end the stream when you don’t expect the stream to recover (A).